8 Ways to Get Customer Feedback via Twitter

Customer Feedback is valuable information for business improvement and growth. Although a more traditional business owner might advise you to stick to maintaining your customer care call center, there are actually many other alternatives which can go hand in hand with your call center. Thankfully, … [Read more...]

Introducing the Five Steps to Strengthen Your SEO Social Signals

Leave it up to search engine giant Google to constantly re-engineer the architecture of its search engine results pages. A few years ago, an exact match domain or a keyword domain was almost always a guarantee of high rankings, but today, it’s practically useless. Probably one of the most important … [Read more...]

57th Presidential Inauguration & Social Media

If you watched the 57th Presidential Inauguration the other day you were treated to multiple performances from some of music’s brightest stars on a historical day which was capped off by the Commander and Chief giving his second and final Inaugural speech to an estimated 800,000 onlookers. On a day … [Read more...]

Best Times to Use Facebook

Timing is everything, they say, and that premise may apply to social media platforms like Facebook as well. Can timing your posts help increase your return on investment? According to Buddy Media’s study “Strategies for Effective Wall Posts: A Timeline Analysis,” the time that you post content on … [Read more...]

Adobe SocialAnalytics: The Tech, Features and Potential Concerns

Adobe, the innovative company behind the PDF format, as well as the likes of Adobe Insight, Photoshop, Illustrator and Fireworks, has taken a step toward cornering the emerging social media analytics market. The company aims to help businesses better understand how social conversations affect their … [Read more...]

Groupon, Facebook and Twitter, Oh My

If you have been listening to the latest news about GroupOn then you know it is not good. The stocks have been falling like rocks all this year and it looks like the big backers are backing out fast. Companies, restaurants, and small businesses think GroupOn is no longer worth the hassle, and a … [Read more...]

Diversify Web Marketing Platforms

The web is constantly changing. Trends rise and fall within a few short hours; no-name twitter handles become viral overnight; companies without an online presence a year ago might be pioneers of web marketing today. On the web’s precarious terrain, you have to steady yourself with a solid strategy … [Read more...]

Seriously…Take Social Media Seriously

Tweet This: The College Loan Interest Extension Debate This past week, President Barack Obama visited college towns across the country to talk about education, the importance of a college education, the usefulness of advanced degrees, as well as student loans and the burden of paying them off. … [Read more...]

Five Social Media Trends for Small Businesses

There are so many different social media platforms these days and tons of trends in each of those channels. As a small business, in the face of such overwhelming information, it can be difficult to determine where your time and efforts are best invested in social media. Here are five of the most … [Read more...]