Is Twitter the Best Social Marketing Tool?

by bosmol on March 31, 2010

I recently ran across an interesting graphic about the habits and demographics of Twitter users. This graphic revealed several interesting facts such as Females use Twitter more than males, the most pertinent information for those using social media as a marketing tool revolves around the numbers on user retention.  By taking a look at these retention numbers, one can make a fairly accurate assessment on the potential value this application brings to the table.

The user retention numbers  that were on the graphic are as follows:
40%: Twitter’s user retention rate.
1 Month: The average length of time most users are on Twitter before cancelling their accounts.
10%: The percentage of internet users who have a potential of being reached by Twitter.

The first item is user retention rate, which at 40% is actually pretty good in regards to consumer stickiness. Numerically this relates to four out of every ten users becoming consistent users of Twitter. In relation to marketing, it means that out of everyone who signs up for Twitter any marketing attempt using this service will only reach a few people. Combine the 40% user retention rate with the claim that Twitter will only potentially reach 10% of internet users and it can be deduced that while Twitter can be an effective tool, it should not be the sole social media service used in most marketing campaigns. The one exception to this are products which are made specifically for Twitter users.

This does not necessarily mean individuals and companies shouldn’t use Twitter at all. In fact, there are many success stories about using this mini blogging platform for marketing purposes. However, smart organizations will realize that Twitter should be part of an overall marketing attempt that incorporates other social media sites such as MySpace and FaceBook instead of relying solely on this single application.  By diversifying a social media profile to involve more than just Twitter, individuals and organizations take full advantage of what social media has to offer.

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{ 7 comments… read them below or add one }

1 Charles March 31, 2010 at 2:45 pm

I read an article on Tech Crunch today that said that over 33% of twitter users are now from outside the US and over 50% of all tweets were not in English, so depending on your target demographic there might be better ways than Twitter to reach your users.

2 John Soares April 1, 2010 at 6:35 am

I'm just starting with Twitter. It's obviously easy to bleet a tweet, but it feels like it could be a major time suck to:

1. Decide who to follow and then follow them.

2. Deal with all the tweets and determine which have useful information.

3 SEO India April 1, 2010 at 11:38 am

Yes Sir

I am agree your views
good social bookmarking – twitter

ok thanks

4 cisco training April 2, 2010 at 2:09 am

yes i am agree with it definitely.because twitter is lacking managing the user.i will say nice post.

5 All about Google Buzz April 6, 2010 at 9:12 am

I think Twitter is the best
Google just launched Google Buzz but I think it can't kill twitter

6 SEO Company April 7, 2010 at 5:40 am

yeas Twitter is the best social bookmarking tool, as this site is not dofollow but it produce credibility to search engine.It is huge site in which large people share their story everyday, you can vote other stories so that other people vote for your story, and in this way your site will got traffic.

7 SEO Services April 12, 2010 at 11:11 pm

Twitter is a useful social bookmark site, we can drive more traffic from twitter, by sharing our site story in different groups and communities according to our interest.Twitter is no follow, so that we cannot get any link juice from it.

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