authorize.net down due to fire – ruins ecommerce sales

This morning tens of thousands of ecommerce retailers awoke to see that their credit card processing company (authorize.net) went down due to a fire in the Seattle office.

Unfortunately, going down means no credit cards can be processed by many merchants who rely on authorize.net for their sales. This shows you that you should always have a back-up plan ready to go, such as PayPal or Google Checkout. This can save you thousands of dollars in headaches.

I personally witnessed a company lose hundreds of orders and receive tons of phone calls from irate customers vowing to never shop at this ecommerce site again.

When will the site be back up? It’s been 10 hours so far and still no word of any expected recovery time. Hopefully, this will be resolved and everyone can process the orders they have been hand writing down for the past ten hours.

Hopefully someone in the internet marketing department can resolve this problem in a timely manner.

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About Brandon Leibowitz

is a Social Media fanatic. His blog, Bosmol, is based on trending stories on various topics related to social media, Facebook, Twitter, LinkedIn, YouTube, Google Plus, Internet Marketing, Social Bookmarking, Smartphones, SEO, and many other topics. Established in Los Angeles, California in 2007. Subscribe to us to receive the latest news and updates first. Please feel free to comment back.

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